Information We Collect
We may collect the following personal information from you when you interact with us:
Contact information: including your name, address, email address, and phone number.
Moving details: such as the origin and destination addresses, type and size of the move, and any specific requirements.
Payment information: for processing payments, we may collect your credit card details or other financial information.
Any other information you voluntarily provide to us.
Use of Information
We use the collected information for the following purposes:
To provide and fulfill our packing and moving services.
To communicate with you regarding your move, including scheduling, updates, and addressing any inquiries or concerns.
To process payments for the services rendered.
To improve our services and enhance the user experience.
To comply with legal obligations and resolve any disputes.
Sharing of Information
We may share your personal information with third parties in the following situations:
Trusted partners and service providers: We may share your information with our partners and service providers who assist us in delivering our services, such as transportation providers and storage facilities.
Legal requirements: We may disclose your information in response to a valid court order, governmental request, or as required by law.
Business transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the acquiring entity.
We are committed to protecting your personal information and employ reasonable security measures to prevent unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You have certain rights regarding your personal information, including the right to access, update, or delete the information we hold about you. If you wish to exercise any of these rights or have any questions regarding your personal data, please contact us using the information provided below.